{"id":511,"date":"2018-04-10T13:16:03","date_gmt":"2018-04-10T11:16:03","guid":{"rendered":"http:\/\/schappe.com\/?page_id=511"},"modified":"2026-04-03T17:14:12","modified_gmt":"2026-04-03T15:14:12","slug":"general-overview","status":"publish","type":"page","link":"https:\/\/schappe.com\/en\/company\/general-overview\/","title":{"rendered":"General overview"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; fullwidth=&#8221;on&#8221; _builder_version=&#8221;3.22&#8243;][et_pb_fullwidth_image src=&#8221;https:\/\/schappe.com\/wp-content\/uploads\/2026\/04\/photo-usine3-2.png&#8221; _builder_version=&#8221;4.2.2&#8243; hover_enabled=&#8221;0&#8243;][\/et_pb_fullwidth_image][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;3.22&#8243;][et_pb_row _builder_version=&#8221;3.25&#8243; locked=&#8221;off&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_dcsbcm_divi_breadcrumbs_module homebreadcrumbtext=&#8221;Home&#8221; hide_currentbreadcrumb=&#8221;off&#8221; _builder_version=&#8221;3.0.106&#8243; fontsbreadcrumbs_text_color=&#8221;#143355&#8243; fontsseperator_text_color=&#8221;#a4adb6&#8243; fontsbreadcrumblinks_font=&#8221;||on||||||&#8221; fontsbreadcrumblinks_text_color=&#8221;#a4adb6&#8243; fontsbreadcrumbs_font_size_tablet=&#8221;51&#8243; fontsbreadcrumbs_line_height_tablet=&#8221;2&#8243; fontsseperator_font_size_tablet=&#8221;51&#8243; fontsseperator_line_height_tablet=&#8221;2&#8243; fontsbreadcrumblinks_font_size_tablet=&#8221;51&#8243; fontsbreadcrumblinks_line_height_tablet=&#8221;2&#8243;]&lt;p&gt;&lt;div class=&#8221;dcsbcm_divi_breadcrumbs_wrapper clearfix et_pb_module et_pb_bg_layout_light et_pb_dcsbcm_divi_breadcrumbs_module_1&#8243;&gt;&lt;div class=&#8221;dcsbcm_divi_breadcrumbs&#8221; xmlns:v=&#8221;http:\/\/rdf.data-vocabulary.org\/#&#8221;&gt;&lt;span class=&#8221;dcsbcm_divi_breadcrumb&#8221; typeof=&#8221;v:Breadcrumb&#8221;&gt;&lt;a rel=&#8221;v:url&#8221; property=&#8221;v:title&#8221; href=&#8221;https:\/\/schappe.com\/&#8221;&gt;Home&lt;\/a&gt;&lt;\/span&gt;&lt;span class=&#8221;dcsbcm_separator&#8221;&gt;\u00a0\u00bb\u00a0&lt;\/span&gt;&lt;span class=&#8221;dcsbcm_divi_breadcrumb dcsbcm_divi_breadcrumb-active&#8221;&gt;&lt;\/span&gt;&lt;\/div&gt;&lt;\/div&gt;&lt;!&#8211; .dcsbcm_divi_breadcrumbs_wrapper &#8211;&gt;&lt;\/p&gt;<br \/>\n[\/et_pb_dcsbcm_divi_breadcrumbs_module][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;3.25&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; custom_margin=&#8221;||0px|&#8221; custom_padding=&#8221;||0px|&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text admin_label=&#8221;Titre&#8221; _builder_version=&#8221;3.27.4&#8243; header_font=&#8221;|||on|||||&#8221; header_font_size=&#8221;35px&#8221;]<\/p>\n<h1>Client focus<\/h1>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; make_equal=&#8221;on&#8221; _builder_version=&#8221;3.25&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;||25px|&#8221; custom_css_main_element=&#8221;border-bottom: 1px solid #a4adb6;&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;3.27.4&#8243;]<strong>To serve our customers on time :<\/strong><\/p>\n<ul>\n<li style=\"margin-left: 35px;\">Lead time in Schappe business is a key point<\/li>\n<li style=\"margin-left: 35px;\">The most important is to the respect the lead time promise to the customers. Deliver orders On Time In Full (OTIF)<\/li>\n<\/ul>\n<p>[\/et_pb_text][et_pb_image src=&#8221;https:\/\/schappe.com\/wp-content\/uploads\/2018\/04\/Stat.png&#8221; align=&#8221;center&#8221; align_tablet=&#8221;center&#8221; align_phone=&#8221;&#8221; align_last_edited=&#8221;on|desktop&#8221; _builder_version=&#8221;3.23&#8243;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;||25px|&#8221; custom_css_main_element=&#8221;border-bottom: 1px solid #a4adb6;&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;3.27.4&#8243;]<strong>To serve our customers with good products :<\/strong><\/p>\n<ul>\n<li style=\"margin-left: 35px;\">The Company has been ISO 9001certified since 2000 and is currentlyISO 9001 version 2015<\/li>\n<li style=\"margin-left: 35px;\">Non-conformity product return costs represented less than 0.1% of revenue since many years<\/li>\n<li style=\"margin-left: 35px;\">Product reject rate : niln Time In Full (OTIF)<\/li>\n<\/ul>\n<p>[\/et_pb_text][et_pb_image src=&#8221;https:\/\/schappe.com\/wp-content\/uploads\/2018\/04\/Logo-AFAQ.png&#8221; align=&#8221;center&#8221; align_tablet=&#8221;center&#8221; align_phone=&#8221;&#8221; align_last_edited=&#8221;on|desktop&#8221; _builder_version=&#8221;3.23&#8243;][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;3.25&#8243;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;3.27.4&#8243; text_font=&#8221;||||||||&#8221; header_font=&#8221;||||||||&#8221; header_2_font=&#8221;|700|||||||&#8221; header_2_text_align=&#8221;center&#8221; header_2_text_color=&#8221;#0262b9&#8243; text_orientation=&#8221;center&#8221;]<\/p>\n<h2>As a result a good evaluation<\/h2>\n<p><strong>by our customers :<\/strong><br \/>\n[\/et_pb_text][et_pb_image src=&#8221;https:\/\/schappe.com\/wp-content\/uploads\/2018\/04\/Stat1.png&#8221; align=&#8221;center&#8221; align_tablet=&#8221;center&#8221; align_phone=&#8221;&#8221; align_last_edited=&#8221;on|desktop&#8221; _builder_version=&#8221;3.23&#8243;][\/et_pb_image][et_pb_divider show_divider=&#8221;off&#8221; _builder_version=&#8221;3.2&#8243; max_width=&#8221;40%&#8221; module_alignment=&#8221;center&#8221; height=&#8221;0px&#8221; custom_margin=&#8221;||15px|&#8221;][\/et_pb_divider][et_pb_text _builder_version=&#8221;3.27.4&#8243; text_font=&#8221;||||||||&#8221; header_font=&#8221;||||||||&#8221; header_2_font=&#8221;|700|||||||&#8221; header_2_text_align=&#8221;center&#8221; header_2_text_color=&#8221;#0262b9&#8243; text_orientation=&#8221;center&#8221; max_width=&#8221;40%&#8221; module_alignment=&#8221;center&#8221;]Customer evaluations on the quality and service done mainly by Aero and Automotive customers<br \/>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; fullwidth=&#8221;on&#8221; _builder_version=&#8221;3.22&#8243;][et_pb_fullwidth_image src=&#8221;https:\/\/schappe.com\/wp-content\/uploads\/2026\/04\/photo-usine3-2.png&#8221; 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